Telco Services

The Hatch Lab telecom service combines all the tools and elements features you need as a business to communicate with the world. Being cloud based there is no software to download and no special equipment or hardware is required.
Special offer to The Hatch Lab businesses – Sign Up now for a FREE 3 MONTH trial!
The Hatch Lab telecom is simple to setup and super easy to use. Build your own cloud Telecom in a few clicks!
The Hatch Lab telecom makes business communication more effective for both you as a business and for your customers. Plus The Hatch Lab telecom is up to 80% cheaper than traditional phone networks. Sign Up here and discover the enormous benefits and savings you can make by switching to The Hatch Lab telecom.
The Hatch Lab telecom works by providing your customer support team with extra inbound intelligence to identity call source and which communication elements have been used to connect identifying what services are being sought by the customer.
As a Hatch Lab telecom customer you can make outbound calls to landlines or mobiles on your account at low-cost call rates.
Features include:
Dedicated numbers
The Hatch Lab telecom offers a great range of numbers throughout Europe, America, Asia and Australia allowing your company to be truly global.
Route your Hatch Lab numbers calls with complete flexibility to wherever destination you want.
You can route calls to your own IP/Cloud PBX for free, or to any landline or mobile phone at local rates!
IVR – Callflow
Extend and unify your call buttons, dedicated numbers, softphones and IP phones behavior
  • set automatic rules-based routing of incoming calls
  • create your own Interactive Voice Response / Call Flow in visual builder
  • create and play custom prompts for you calling customers
  • generate prompts with high-quality Text-to-Speech feature
  • time filter all incoming calls where required
  • accept DTMF for IVR and call routing
  • get recorded voice messages from your customers
  • send voice messages to an email recipient
More options included. See here…
Setup endpoints
Set up your internal office phone infrastructure as to how and where to send calls.
Register your office IP phones or other SIP IP endpoints including softphones with the system and add internal extensions – get full feature PBX functionality in a few clicks.
Collaborate more effectively with audio and video conferencing.
Call / contact center
Enjoy built-in call / contact center functionality. Create sales or support departments even with a remotely working staff.